Live Sample 'Submit' button issue

[Cratehelp]

The 'Submit' button on this page will not work, and I can't proceed past this and into a survey. I've tried three different browsers (Firefox,Chrome,Opera), different answer options, and even a different email, and it's all the same.

Is anyone else having this issue?

 

[CashCrate Dana]

I tested LiveSample and was able to get into a few different surveys without running into that paticuliar question. Exiting out of LiveSample and clicking it again may bring up a survey with a different set of prequalification questions. It may be an issue with just that one question.

 

[Cratehelp]

I've tried clearing and restarting several times, and it makes no difference. For whatever reason that page has to be answered for me to proceed. Should I contact them directly?

 

[CashCrate Dana]

I'm seeing a good number of LiveSample completions today, so this issue seems to be very limited, perhaps to just this one question/this paticuliar survey. I'm also guessing the issue is a temporary one and will probably be resolved before you would hear back from them. I'd recommend trying LiveSample again a bit later or tomorrow and in the meantime, try some other surveys. I am sorry you are running into this.

 

[browns12]

Same problem here with chrome and internet explorer.

 

[CashCrate Dana]

browns12, Just to clarify, it is happening for that same exact question? Thanks.

 

[browns12]

Yes its the same exact screen that the other member posted.

 

[browns12]

I just now tried again and mine is now working.

 

[browns12]

Well that was short lived its now back to being stuck on that screen.

 

[CashCrate Dana]

It took multiple attempts throughout the day, but I was finally able to repeat this and get this problem question. I was also able to get around this issue and into another survey by either:

-Refreshing my browser

or

-When that didn't work, I exited out of the survey and clicked LiveSample again. This directed me to another survey.

 

[mrsmoxy]

I keep getting the same thing. I tried refreshing it and it just goes right back to this exact question.

 

[l0rianna]

mine is not working from Safari and also my phones browser.

 

[l0rianna]

what is going on here ........ where did yoursurveys go and why is livesample not working?! ugh

 

[Wing]

I'm having issues with this as well. It was doing it to me the other day, and I'm still getting this problem today as well. I tried refreshing, using another browser, and re-entering LiveSample and it still persists. I hope they fix this issue because a lot of the money I make on here is through LiveSample surveys. :/

 

[CashCrate Dana]

what is going on here ........ where did yoursurveys go and why is livesample not working?! ugh

Are you asking about the YourSurveys Daily Survey? Surveys are set to disappear from the list when they have no surveys available for you. This should change as new surveys continue to come out.

 

[CashCrate Dana]

Everyone: I'm continuing to check on the LiveSample issue for this paticular prequalification question. Unfortunately we probably won't get an answer back until Monday at the earliest. I am sorry this is affecting more of you. For those of you who are not able to get around the issue like I was, I'd recommend completing other surveys in the meantime. Thanks.

 

[mrsmoxy]

It's working now, thank goodness.

 

[Cratehelp]

Mine appears to be working also, now. Thank goodness indeed

 

[CashCrate Dana]

Glad to hear that and thanks for the follow up.