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  #1  
07-20-2009, 02:56 PM
Mitragynine Mitragynine is offline
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Default Can't login to my account.


I haven't been on CC in quite some time, and i remember the 90-day password changing rule, but when I try to log in, I get "You must enter the correct password of an active account."

Does CC delete accounts now if you don't log in for a while?
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  #2  
07-20-2009, 02:57 PM
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CashCrate Wendy CashCrate Wendy is offline
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No, just send Dana_Survey a PM and he can help you reset it.
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  #3  
07-20-2009, 02:57 PM
squish squish is offline
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I can't answer your question, but I wanted to pop in and say welcome back.
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  #4  
07-20-2009, 02:58 PM
Bri Bri is offline
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Yeah, welcome back.
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  #5  
07-20-2009, 03:54 PM
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CashCrate Dana CashCrate Dana is offline
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Hi Mitragynine. Welcome back.

I sent your log in information to the e-mail address we have on file for you, on your main CashCrate account.
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  #6  
07-21-2009, 09:03 PM
Mitragynine Mitragynine is offline
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thanks dana, i got the email.

Oh also, i didnt mention this in the email... when i wnet to retrieve password, i tried numerous times, and it would say that it sent me my login info, but i would not recieve anything in the email.
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  #7  
07-21-2009, 09:07 PM
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CashCrate Dana CashCrate Dana is offline
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It's possible that the e-mail was either going to the spam/bulk mail folder, or it wasn't arriving at all. I have heard there are a couple of e-mail providers that are either blocking or having trouble receiving our e-mails.

I am glad you got my direct response though. Just to make sure, you could log in again and are all set?
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  #8  
07-21-2009, 09:09 PM
squish squish is offline
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Quote:
Originally Posted by Mitragynine View Post
thanks dana, i got the email.

Oh also, i didnt mention this in the email... when i wnet to retrieve password, i tried numerous times, and it would say that it sent me my login info, but i would not recieve anything in the email.
Do e-mail service do you use? That's happened to me a few times.
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  #9  
07-21-2009, 09:15 PM
Mitragynine Mitragynine is offline
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gmail, and yep everythings fine now! thanks a bunch
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  #10  
07-21-2009, 09:19 PM
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CashCrate Dana CashCrate Dana is offline
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Awesome, glad to hear it.
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